21st century selling
Please, Please Please. Stop selling likes it’s 1999! There are far too many salespeople who still think that the things that were successful in the 1990s still apply to effectively selling to customers today in 2020.
Breaking news the 20th century is over. If we want to keep helping our customers solve their problems, we need to start thinking like 21st century professionals.
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Service is everything
To lead is to serve. I know some people would disagree but if you really think about it, the leading businesses all have one thing in common. They all serve their customers better than anyone else.
How can you develop a business culture of service? It starts from the top. Lead by example. As the business leader you must serve your people just as much as you serve your customers.
Here are 5 ways you can improve your level of service.